Acceptable Use Policy
Smileupps Acceptable Use Policy
Smileupps Acceptable Use Policy
The failure to comply with this AUP will result in immediate suspension or interruption of a Service in accordance with the terms and conditions of supply relating thereto. All requests for information regarding the content of this document should be addressed by opening a ticket on page https://cloud.smileupps.com/support.
It is forbidden the use the Evernew network and services in order to establish and/or promote illegal, abusive or irresponsible conduct, including:
The user may not use the service in a way that interferes with the normal operation of Evernew services. In these circumstances, Evernew may ask to restore the level to normal, at its sole discretion, where such use is not in harmony with the use of the other users. The user undertakes not to use faulty or equipment that does not comply with European standards or that has malfunctions that can damage the integrity of the network and/or disrupt Services and/or create risks to the physical safety of people. Evernew does not actually guarantee the compatibility of the equipment and programs (hardware and software) used by the Customer with the service, as all the relevant checks are the exclusive responsibility of the Customer.
The dissemination of commercial messages is prohibited if it cannot be demonstrated that:
These provisions apply to messages sent via the Service, or for messages sent by any network by the user or by any person on their behalf that directly or indirectly refer to the recipient of a site hosted by using the Services. In addition, you will not be able to use a "third party" email service that does not apply similar procedures to all of their customers. These requirements apply to the same extent to distribution lists created by third parties as if the list had been created by the Customer. Evernew reserves the right to check and monitor compliance with the provisions listed above at any time, even with a request for information with a sample by means of an opt-in method. Evernew may suspend the transmission of email messages that violate these provisions
The user shall not, in any way attempt to probe, investigate, penetrate or test the vulnerability of the Evernew network system or violate Evernew's security or the authentication procedures, either with passive or invasive techniques, without the express written consent of Evernew, nor, in the same way, will they be able to perform these activities by means of the service provided by Evernew in respect of networks and/or information belonging to third parties without their express consent.
The Customer acknowledges and agrees that the content of commercial messages, messages on any electronic bulletin board, group chat or other forum the the Customer participates in such as, but not limited to, IRC and USENET groups, will be subject to compliance with the laws and regulations. Also, the Customer should comply with the rules of any other (network or circuit) that they access or participate in using the Evernew services.
The Customer is forbidden from posting, transmitting or storing any content or links to content on or via the network and the Evernew equipment that Evernew considers reasonably to:
Content "published or transmitted" through the network or Evernew infrastructure includes Web content, email, chat and any other type of publication or transmission that relies on the Internet.
Using the Evernew network to download, publish, distribute, copy or use in any way any work of text, music, software, art, images or other items protected by copyright is prohibited with the exception of cases, in which:
The Customer undertakes to communicate their personal data to Evernew, deemed necessary for the complete and correct execution of the contract; they also guarantee under their own personal and exclusive responsibility, that these data are correct, updated and accurate and that they enable their true identity to be identified. The Customer undertakes to communicate any change to the data provided to Evernew, promptly and in any case no later than 15 (fifteen) days from the occurrence of the afore-mentioned change, and also to provide at any time, at the request of Evernew, adequate proof of their identity, their domicile or residence and, if appropriate, their quality as legal representative of the legal person applicant or owner of the Service. Upon receipt of the afore-mentioned communication, Evernew will ask the customer for additional documentation to demonstrate the changes reported. If the Customer fails to provide to Evernew with the afore-mentioned notice or the required documentation, or if the Customer has provided Evernew with data that is false, not up-to-date or incomplete, or data that Evernew has reason, at its sole discretion to assume them to be such, Evernew reserves the right to:
Reject the request made by the Customer regarding the operations to be carried out in reference to the Service;
Terminate the contract
The Customer agrees that if the public IP addresses assigned to their account are on a black-list (abuse database) like the one found athttp://www.spamhaus.org, the Customer will automatically be in violation of this AUP; consequently, Evernew will take all the measures it deems necessary to protect their IP addresses, including suspension and/or termination of service, regardless of the fact that the IP addresses have been reported/entered in a black-list for reasons attributable to the Customer;
No refund set out in the annex "Service Level Agreement" from Evernew will be granted for interruptions to service resulting from violations of this AUP.